About Karpaten Hotels
Karpaten Hotels was founded with the desire of providing touristic services at a higher quality level, than the one existing on the market.
The first member of the group is the Pension Casa Bazna. It is located in Sibiu county, in the village with the same name, at about 17 km north-west of Medias city. The pension is an ideal destination for those who wish to escape from the crowded cities. Besides the peaceful oasis, in the area there are also numerous sights with an important historical value, such as: The Fortified Church from Bazna, The Fortified Church from Boian, The Citadel of Medias.
Starting with the year 2010, Hotel Piemonte, a 4 stars hotel, has joined the group. It is located in the mountain resort Predeal and it provides for its tourists a high level of comfort and quality services. These are the reasons why Hotel Piemonte is the ideal destination for a successful holiday or for a business meeting.
The main value of Karpaten Hotels is the commitment towards our guests: “Excellence in our services”. By excellence we understand exceeding our guests expectations, due to the fact that the client satisfaction is our best way of promoting our services. The client’s feedback is a very important detail that we pay a lot of attention to, in order to keep up all the time with their needs and be able to satisfy them.
Karpaten Hotels encourages performance, self developing and teamwork, all in an open and communicative work environment, with the final purpose of customer’s satisfaction. Our main strength consists in adapting at and evolving along with a constantly developing market.
Our mission is to become the leader on the Romanian incoming tourism’s market, through sustained investments, permanent training for Karpaten Hotels employees, through excellence, receptiveness and adapting to markets demands.
Karpaten Hotels’ objectives are:
- continuous improvement of service quality;
- market knowledge and recognition of the target audience;
- development of complete tourism services along with Karpaten Tourism;
- expanding the number of assets.